Opening An Account
Account Set Up
- How do I invite my members to the app?
- How do I transfer money into my account from an existing bank account?
- How do I change my personal account details?
- How do I order a physical debit card?
- How do I set up my organization's digital Visa® debit card?
- How do I begin issuing out Virtual Visa® Debit Cards to members?
Member Set Up & Login
Onboarding
- Why do I need to verify my identity?
- What is an EIN?
- Where can I find my organization's EIN?
- How do I get an EIN for my organization?
- Can I use my national organization's EIN for my Crowded account application?
- Why do I need to submit my social security number on the application?
Pending Applications
- Why is my application pending?
- Why am I being asked for additional documents?
- Does Crowded save the documents I submit?
- What documents can I submit for proof of ID?
- What documents can be used for address verification?
- What documents can be used for an EIN Confirmation Letter?